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Services : Customer Satisfaction Survey

Customer Satisfaction Survey

Cannon Technologies Group Ltd values your opinion as an existing customer - we really appreciate you taking the time to answer the questions below 

Each item is shown twice - once as a satisfaction level (please rate how satisfied you are with each item) and once as an importance level (please rate how important the item is to you)

Name:*
Organisation:*
Email Address:*
Speed of Response to Enquiries - Satisfaction:*
Speed of Response to Enquiries - Importance:*
Product Quality - Satisfaction:*
Product Quality - Importance:*
Quality of Packaging - Satisfaction:*
Quality of Packaging - Importance:*
Consistency of Service - Satisfaction:*
Consistency of Service - Importance:*
On Time Delivery - Satisfaction:*
On Time Delivery - Importance:*
Lead Times - Satisfaction:*
Lead Times - Importance:*
Value - Satisfaction:*
Value - Importance:*
Technical Advice - Importance:*
Technical Advice - Satisfaction:*
What is the most important factor in your purchasing decision?:*
Do you wish to be entered to the prize draw to win a bottle of Champagne?:
 
 

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